touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats upfront I got the last row on the best aspect by the window plus the seat did not move producing my flight hard ., on the way in which back on flight # 918 the service was worst. from your sign in I needed to open my accommodate scenarios to even up the weigth . Once i offer you to pay for the 3 further lbs . they make an effort to charge me $ a hundred and eighty.00per accommodate circumstance. staying away from to pay for $ 480.00 I needed to go on he ground to move around my belongins ,I had to go back to the counter due to the fact out seats ( we were being # 10 on line at check in ) were separates, after that we experienced to maintain going for walks over the gates since the counter employee in no way gave us the gate quantity, ( when i question regarding the gate details to another amercian ailines employee in gate 26 he pointed on the gate screan ) this time the seats felt smaller sized that standard , the food stuff was awful, the bread was so tricky , the lettuce to the salad look aged , I returned the foods the same way which i been given it, The sunshine turns off whilst im studying severeal situations that I had to maintain my finger about the switch to carry on reading through following 5 terrible hrs I acquired to the summary that I wont journey on American Airlines all over again
American Airlines has the worst customer service of all airlines I have Utilized in my sixty three yrs. My wife’s anniversary earrings have been stolen outside of her suitcase on June twenty, 2013 and Consumer service has REFUSED to Make contact with us back again just after reporting the thief the working day it took place.
I just obtained from the cellphone with Connie Sanders while in the DFW Business office. I requested for her identify simply because article she was so sort and helpful to us. I have hardly ever encountered another person so helpful and caring. If all of your representatives may be like her you would've a beautiful airline.
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On April 15th, 2013 I acquired a sign in the mail from you and was really let down After i opened the envelope to begin to see the Verify written out was roughly one/4th the quantity I had originally submitted for reimbursement.
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I like AA but you should make sure they make certain such things as the entertainment along with other factors are comprehensively checked…..specifically for the very long haul.
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